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Terms and Conditions
- Deliveries to the following postal areas only; SS0, SS1, SS2, SS3, SS4, SS5, SS6, SS7, SS9
- Orders placed for delivery outside our covering areas will be automatically cancelled. A refund will be issued minus a 5% fee.
- Our Afternoon Teas are made to order, therefore full payment is required at the time of booking afternoon tea delivered with love.
- All orders are final and non-refundable.
- By placing this order I am aware that all Afternoon Teas contain nuts, gluten, dairy and eggs unless otherwise stated. For allergen advice, please contact us directly.
- Deliveries are made between 11:00am and 1:00pm unless otherwise specified.
- When booking Afternoon Tea to enjoy in the tea room - a minimum of 2 persons is required.
- Tables are generally booked for your use for 1.5-2 hours. we strictly adhere to the timetable so as not to adversely affect the enjoyment of other guests.
- In order to confirm your reservation, a deposit of 50% is required. The remaining balance is to be paid on the day of your reservation.
- Deposit payments are accepted via credit/debit card or cash.
- Deposits are non refundable.
- We will accept cancellations or changes up to 24 hours in advance of your booking.
- In the event of cancellation within the time stated, we will transfer your deposit to another date, allowing you to reschedule your booking a maximum of twice without forfeiting your deposit.
- If Afternoon Tea is secured by a gift voucher and you don't arrive, the gift voucher will become obsolete.
- Ticketed events are non-refundable.
- Running late? We will hold your table for 15 minutes after the time your reservation.
- We reserve the right to release your table if you have not arrived by this time or called to let us know you are running late.
- Any no shows that have been catered for will still be charged.
- Each Afternoon Tea is only available per person and is not available for sharing.
- We are unable to guarantee a nut free environment.
- If your allergy is extreme or you are affected by airborne allergens then we are unable to cater for you.
- We do not have a separate kitchen designated for specific allergies and so with your safety in mind we are unable to take your booking.
- Gift vouchers are redeemable against most of our Afternoon Teas.
- Please note, they are NOT redeemable against ticketed events, private hire or our Christmas Afternoon Teas.
- Private hire is for a maximum of 3 hours. A 15 minute grace period will be given, any stays over the grace period will be charged a venue hire fee chargeable at an hourly rate of £25.00.
- Setting up or decorating the tearoom may be carried out immediately prior to the event.
- Only non-damaging adhesives may be used i.e Blu Tack.
Tea Beside The Sea
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Please note that the tearoom is now closed whilst we take a break with the children.
We will return on THURSDAY 5TH AUGUST.
During this time you can reach us via our website, social media accounts or email.